Terms of service

Last Updated: September 9, 2026

Welcome to Toy Joy Store. These Terms of Service govern your use of our website and your purchase of products from Toy Joy Store. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website.

1. About Toy Joy Store

Toy Joy Store is an online store offering toys and related products for children and families.

Store: Toy Joy Store
Website: toyjoystore.com
Email: support@toyjoystore.com
Business Address: 30 N Gould St Ste R, Sheridan, Wyoming 82801, USA

Throughout these Terms, the words "we," "us," "our," or "Toy Joy Store" refer to Toy Joy Store. The words "you" or "customer" refer to any person accessing our website or purchasing our products.

2. Acceptance of Terms

By visiting our website or purchasing products from us, you confirm that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these terms, please do not use our website or place an order.

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective when posted on this page. Your continued use of the website after changes are posted means you accept the updated terms.

3. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with the security or operation of the website.
  • Copy, reproduce, modify, or distribute website content without permission.
  • Use our website to submit false, misleading, or fraudulent information.
  • Attempt to place an order using another person's payment or account information without authorization.

We reserve the right to restrict or terminate access to the website if we believe these terms have been violated.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.

However, we do not guarantee that:

  • Product images will exactly match the physical product.
  • Colors will appear exactly the same on every device.
  • Product information will always be completely error-free.
  • Every product will remain available at all times.

Products may vary slightly in appearance, packaging, size, or color depending on availability and manufacturer specifications.

We reserve the right to correct errors, update product information, or change product availability at any time.

5. Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors that may occur due to technical issues, typographical errors, system errors, or other circumstances.

If an order has been placed with an incorrect price, we may contact you before processing the order and provide the option to confirm the correct price or cancel the order.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation email. This confirmation does not necessarily mean that your order has been accepted or shipped.

We reserve the right to:

  • Accept or decline an order.
  • Cancel an order.
  • Limit quantities purchased.
  • Refuse service to any customer where legally permitted.
  • Cancel orders involving suspected fraud or unauthorized activity.

If we cancel an order after payment has been received, we will process an appropriate refund according to our applicable refund policy.

7. Payment

Payment must be successfully completed before an order can be processed unless otherwise stated.

You agree to provide accurate and complete billing and payment information.

By submitting payment information, you confirm that you are authorized to use the payment method provided.

We are not responsible for delays or failures caused by your payment provider, bank, credit card company, or other third-party payment service.

8. Shipping and Delivery

We offer shipping according to the shipping options and conditions displayed on our website.

Free delivery may be available for qualifying orders, including orders meeting the applicable $50 minimum purchase requirement shown on our website.

Delivery times are estimates and may vary due to:

  • Shipping carrier delays
  • Weather conditions
  • Holidays
  • Incorrect or incomplete delivery information
  • High order volumes
  • Events outside our reasonable control

Once an order has been handed to the shipping carrier, delays caused by the carrier are outside our direct control.

For additional information, please review our Shipping Policy.

9. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review the applicable policy before purchasing a product.

If you believe your order has arrived damaged, defective, incorrect, or incomplete, please contact us as soon as possible at support@toyjoystore.com with your order information and relevant details.

10. Promotions and Discount Codes

From time to time, we may offer promotional discounts, coupons, or special offers.

Unless otherwise stated:

  • Promotional codes must be entered during checkout.
  • Offers cannot be exchanged for cash.
  • Promotions may have expiration dates.
  • Some products may be excluded from promotions.
  • Promotional offers cannot necessarily be combined.
  • We reserve the right to modify or cancel a promotion at any time.

Any specific conditions associated with a promotion will apply in addition to these Terms.

11. Children's Products and Safety

Our website offers toys intended for children of different ages.

Parents, guardians, and caregivers are responsible for selecting products appropriate for the child's age, abilities, and circumstances.

Always review product descriptions, recommended age ranges, safety information, warnings, and manufacturer instructions before giving a product to a child.

Children should use toys in accordance with applicable safety instructions and, where appropriate, under adult supervision.

Toy Joy Store does not guarantee that every product will be suitable for every child. Customers are responsible for making appropriate purchasing decisions based on the information provided.

12. Intellectual Property

All content available on our website, including but not limited to:

  • Logos
  • Brand names
  • Product descriptions
  • Images
  • Graphics
  • Website design
  • Text
  • Videos
  • Page layouts

is owned by or licensed to Toy Joy Store or its respective content providers and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission.

13. User-Submitted Content

If you submit reviews, comments, feedback, photographs, or other content to us, you represent that you have the right to provide that content.

By submitting content, you grant Toy Joy Store permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, where permitted by law.

You agree not to submit content that is:

  • False or misleading
  • Illegal
  • Abusive or threatening
  • Defamatory
  • Infringing on another person's rights
  • Offensive or inappropriate
  • Containing malicious software or harmful code

We reserve the right to remove user-submitted content that violates these requirements.

14. Third-Party Services

Our website may use third-party services, applications, payment providers, shipping providers, analytics tools, or other services.

Third-party services may have their own terms and privacy policies.

Toy Joy Store is not responsible for the policies, practices, availability, or performance of third-party services that are outside our control.

15. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption
  • Free from errors
  • Free from viruses or other harmful components
  • Compatible with every device or browser

We may temporarily suspend or restrict access to the website for maintenance, updates, security, or other operational reasons.

16. Disclaimer

To the extent permitted by applicable law, our website and its content are provided on an "as available" and "as is" basis.

We make no guarantees that the website or its content will always be accurate, complete, reliable, secure, or available without interruption.

Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot legally be excluded or limited under applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Toy Joy Store will not be responsible for indirect, incidental, special, consequential, or similar damages arising from your use of the website or purchase or use of our products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Toy Joy Store and its representatives from claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your violation of these Terms.
  • Your unlawful use of the website.
  • Your violation of another person's rights.
  • Your misuse of our products or website.

19. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect information associated with your use of our website.

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Toy Joy Store operates, without regard to conflict-of-law principles.

Any dispute arising from these Terms or your use of the website will be handled in accordance with applicable law.

21. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

22. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies displayed on our website, constitute the terms governing your use of our website and purchase of our products.

23. Contact Us

If you have questions about these Terms of Service, please contact us:

Toy Joy Store
30 N Gould St Ste R
Sheridan, Wyoming 82801, USA

Email: support@toyjoystore.com