Privacy Policy

At ToyJoy Store, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Account login information
  • Information you provide when contacting customer support

Payment information may be processed securely by our third-party payment providers. We do not intend to store your complete payment card details on our servers.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Provide shipping and delivery updates
  • Process payments and refunds
  • Create and manage customer accounts
  • Respond to customer service inquiries
  • Send important information about your orders
  • Improve our website, products, and services
  • Prevent fraud, abuse, and unauthorized activity
  • Comply with applicable legal and regulatory requirements

If you have opted in to receive marketing communications, we may also use your email address to send you promotional offers, product updates, and other marketing information.

3. Cookies and Similar Technologies

ToyJoy Store may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Keep items in your shopping cart
  • Remember your preferences
  • Maintain your account session
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant marketing or advertising, where applicable

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processing providers
  • Shipping and delivery providers
  • Website hosting and technology providers
  • Ecommerce and website service providers
  • Customer support and communication services
  • Analytics or marketing service providers

These providers may only access information necessary to perform services on our behalf and are expected to handle information appropriately.

We may also disclose information when required by law, legal process, court order, or to protect our rights, customers, website, or business.

5. Payment Information

Payments made through our website may be processed by third-party payment processors.

Payment providers may collect and process payment information according to their own privacy policies and terms. ToyJoy Store does not intentionally store complete credit or debit card numbers on its own servers.

6. Third-Party Services and Links

Our website may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party service you visit.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business and financial records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

9. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, which may include the ability to:

  • Request access to certain personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of certain marketing communications
  • Manage cookies through your browser settings

To make a privacy-related request, please contact us using the information below.

10. Marketing Communications

If you subscribe to our marketing communications, you may receive emails about products, promotions, discounts, or other updates from ToyJoy Store.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email or by contacting us.

Transactional emails, such as order confirmations and shipping updates, may still be sent when necessary to complete your purchase.

11. Children's Privacy

Our website is intended for general audiences and is not knowingly directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this page.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

ToyJoy Store

Email: support@toyjoystore.com

Mailing Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States